Chromebook Support
Following are some basic troubleshooting methods you can follow if you are having
any issues with the chromebook that was checked out to you.
Chromebook Login Credentials
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You must use your CCSD (@nv.ccsd.net) google account to login to your chromebook. Using a personal google account will not work. ​​
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If you are having issues logging into your chromebook, do not know your username/password or your account has been disabled please email: 0399-techsupport-user@nv.ccsd.net
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Wi-Fi | Network Issues
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If you are experiencing any networking issues please click on the link for basic troubleshooting steps:
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If you are still having networking issues after following the trouble shooting steps please contact your internet service provider.
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If you continue to have wi-fi issues you may request for a replacement device. (We will not issue any replacements until the end of spring break (4/13/2020). More information of our replacement process and date will be posted/sent out)
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Hardware & Software Issues
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If you are experiencing any hardware or software issues please click on the following link first.
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Please make sure to not "over charge" your device. Overcharging the chromebook may cause battery issues. Once the device is completely charge please unplug it from the AC adapter.
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If you run into any catastrophic hardware or software issues, you may request for a replacement device.
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For further technical assistance, please visit the Student Tech Support by clicking HERE
If you require assistance with infinite Campus please email
0068-SDM-portalsupport@nv.ccsd.net, or call the Portal Help Desk at 702-799-PORT (702-799-7678)
Monday-Friday between the hours of 6:00 AM-5:00 PM PST.